Scammers never stop and are always finding ways to separate you from your hard-earned money.
PC Electric often gets reports from members who have been taken advantage of by scammers using different cons to get personal information or cash in fraudulent ways.
Common scams involve:
- Callers asking customers to send a pre-paid debit card to pay their bill or to replace dangerous equipment.
- Callers threatening disconnection if payment is not received immediately.
- Callers targeting small businesses during peak business hours, such as restaurants at lunchtime. The scammers try to catch employees off guard to gain account information and to instill fear that power will be turned off.
- Callers claiming PC Electric has reviewed their account and they qualify for discounts, or they’re calling about a notice on their recent bill.
- Callers will use computer software to mimic our office phone number making it look as though PC Electric is calling you.
PC Electric will NEVER call you and demand payment for your bill!
If you have concerns about the status of your account, call PC Electric and speak to one of our Customers Service Representatives.
PC Electric offers these tips to keep you safe from scammers:
- Never give anyone personal information such as your Social Security number (including the numbers on the back of your Social Security card), bank account number or credit card number unless you initiated the conversation and you are confident the transaction is legitimate.
- PC Electric does not require or strongly recommend a specific payment method or type. We offer a variety of payment options so customers can select the option that best meets their needs.
- If you receive a call from someone claiming to be with PC Electric asking for payment, hang up and call our office at 225-638-3751 or 800-738-7232.
- If you have already provided information to someone making this offer, contact your bank and the three national credit bureaus, Equifax, Experian and TransUnion, immediately.
- If someone pressures you to provide personal or financial information, hang up immediately. Notify your local police department.
- Check on elderly relatives and friends, often targets of such schemes, to make sure they have not fallen victim to this fraud.
